Reliable and affordable web hosting provider HEXAHOST offers 30 Days of Money back guarantee to all new customer upon valid refund reason. We request our customers to go through our policy section before using this option.
Customer Can not avail refund on following cases,
- If Hexahost found customers usage is inappropriate and terminates the account Refer
- TOS (Terms Of Service) http://www.hexahost.com/policies/tos.html
- AUP (Accepted Usage Policy) http://www.hexahost.com/policies/aup.html
Cancellation & Refunds: In the event you cancel your service, you will be charged in full for the entire month in which you canceled your service. No refunds will be granted beyond the initial 30-day money back guarantee. Account cancellations for accounts with a negative balance will be passed on to collections, and all services rendered to the party with the negative balance will be terminated, including domain registrations. A $25 collections fee will be added to any accounts passed on to our third party collection agency. There is a $50 administrative fee for any illegitimate charge backs placed against us. Any illegitimate charge backs or threatened illegitimate charge backs are grounds for immediate account cancellation. Cancellations must be received at least seven (7) days prior to your renewal date. A cancellation request must be submitted through the account management site at https://www.Hexahost.com/billing OR a cancellation email, which includes your domain name, username and password, must be received by our Billing Department atbilling@Hexahost.com.
