Disaster Recovery

Disaster recovery is a process, policies and procedures related to preparing for recovery or continuation of technology infrastructure critical to an organization after a natural or human-induced disaster. Hexahost provides DR(Disaster Recovery) solutions in Shared hosting environment.

How HexaDR works ? :

1. Once a customer signup for HexaDR the customer will be provided with a sftp account in HexaDR storage servers.
2. DNS records for HexaDR Customers will be maintained in our Anycast DNS clusters. The DNS records will be ponited to his current hosting server.
3. The customer will login to his cpanel account and configures remote backup.
4. Once the backup completed, the tar-ball will be stored in his HexaDR Storage account.
5. From HexaDR server all the accounts will be backed up on a daily basis.
6. HexaDR Daily backups retention will be 30 days. ie the daily backup stored on day will be maintained in the backup for the next 30 days.
7. In case of human error and the error is not uncorrectable, the customer request a HexaDR ticket. HexaDR team will restore the backup from HexaDR server to his original Cpanel server.
8. In case of the original cpanel server fails due to hardware failure, the backup will be restored to another HexaDR hosting server.
9. In case of Natural disaster such as earthquake etc, the backup will be restored in a HexaDR hosting server located in another geographical region.
10. The DNS records will be pointed to the new location ie: HexaDR hosting server. The time when the HexaDR restoration initiated is called DR invocation Time.
11. From HexaDR invocation time the hosting account will be hosted in the HexaDR hosting server for 30 days. This 30days period is called HexaDR hosting period.
13. During the HexaDR hosting period, the customer may a) Rebuild his website in his original hosting account b) Choose a suitable hosting plan for his website in Hexahost or any other hosing provider of his choice.
14. Once the HexaDR hosing period is over, his account will be revoked from HexaDR hosting server. But daily backups will be taken from HexaDR storage server.

HexaDR Specifications: :

1) HexaDR is an annual subscription plan. Charges for 1 unit of HexaDR subscription is 10 USD per year.

2) One unit of HexaDR service includes

a) 2GB Storage from HexaDR storage server.
b) Daily backup from HexaDR Storage server with a Daily backup retention of 30 days.
c) HexaDR invocation of upto two times in a year.
d) Hosting account specifications during HexaDR hosting invocation:
3000 MB diskspace
30000 MB of transfer(both download and upload included for 30days)
Unmetered E-mail accounts
Unmetered Addon domains
e) Once HexaDR hosting period is completed the hosting account will be revoked and daily backups will continue till the HexaDR service subscription expires.

3) For all Hexahost Premium hosting customers 1 unit of HexaDR service is free as long as they are Hexahost Premium hosting customers. In case of Change of plan or the customer moved out from Hexahost, his HexaDR account will be removed.

Note :

1) HexaDR service is not a backup/mirror hosting service. Your website in HexaDR will not be live when your current website is active. It is a Disaster recovery service.
2) No illegal content allowed. There is no space for spam, illegal contents, wares, cracks of any kind.
3) Proxy IRC hosting is not allowed in HexaDR.

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